Medical disclaimer

Personal records, not medical advice

Sugar & Scales is a personal tracking and record-keeping tool. It is not intended to diagnose, treat, prevent or monitor a medical condition in place of professional care. Charts, targets, BMI estimates, summaries, badges and observations are not clinical assessments or promises of improved health.

General tips only. Talk to your GP before making big changes. The app does not advise changing, skipping or adjusting medication or doses.

Reading limitations

Manual entries depend on the accuracy of the reading and what is entered. Finger-prick samples do not show glucose between tests or measure time in range. Missing or unsynchronised records can affect reports. Follow the care plan agreed with your healthcare team rather than relying on the app’s labels or alerts.

Very-low readings

Follow your hypo plan. If you feel unwell or unsure, contact your GP or call NHS 111.

Urgent help

The app is not an emergency service and does not contact healthcare professionals for you. For a life-threatening emergency, call 999. Do not wait for an app reminder or report before seeking appropriate help.